Software Return Policy
In keeping with software industry standards, we will gladly accept returns of packaged software within 30 days of purchase in an unopened packaging only.
Software purchased on-line through our website or delivered electronically is considered opened at the time of purchase.
For software returns (packaged versions only), simply indicate the reason for your return on a piece of paper and wrap it securely with the unopened packaging. Send the package to the following address:
Kinetek Consulting - Returns
304 Indian Trace #700
Weston, FL 33346
We will make a full refund less shipping and handling costs once we have received and have processed the returned item.
For software replacement instructions, simply e-mail the reason for your request to firstname.lastname@example.org.
If you have not received or have lost your software license key, please e-mail email@example.com and include name, company name, address, and phone number so we can identify your order.